#cx, Twitter, 5/31/2020 4:20:13 AM, 228546


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#cx_2020-05-30_17-28-14.xlsx
#cx_2020-05-30_17-28-14.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
May 31, 2020
Short Description:
#cx via NodeXL https://bit.ly/2BjiNTl
@enricomolinari
@forbes
@hyken
@softclouds
@mikequindazzi
@kirkdborne
@chidambara09
@microsmallbusi1
@stephaniethum
@tamaramccleary

Top hashtags:
#cx
#customerexperience
#ai
#ux
#fintech
#iot
#data
#bigdata
#marketing

Description:
Description
The graph represents a network of 3,734 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 31 May 2020 at 00:29 UTC.

The requested start date was Sunday, 31 May 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 23-hour, 27-minute period from Tuesday, 26 May 2020 at 16:41 UTC to Friday, 29 May 2020 at 16:09 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3734
Unique Edges : 3645
Edges With Duplicates : 6806
Total Edges : 10451
Number of Edge Types : 5
MentionsInRetweet : 3641
Mentions : 2705
Retweet : 2276
Tweet : 1753
Replies to : 76
Self-Loops : 1930
Reciprocated Vertex Pair Ratio : 0.0491604288893385
Reciprocated Edge Ratio : 0.0937138449672194
Connected Components : 919
Single-Vertex Connected Components : 563
Maximum Vertices in a Connected Component : 2044
Maximum Edges in a Connected Component : 7889
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 5.207181
Graph Density : 0.000372049057674204
Modularity : 0.449316
NodeXL Version : 1.0.1.433
Data Import : The graph represents a network of 3,734 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 31 May 2020 at 00:29 UTC.

The requested start date was Sunday, 31 May 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 23-hour, 27-minute period from Tuesday, 26 May 2020 at 16:41 UTC to Friday, 29 May 2020 at 16:09 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[48] -
[28] https://www.forbes.com/sites/cognitiveworld/2020/05/07/how-are-companies-using-ai-to-enhance-the-customer-experience/
[23] https://s2.radio.co/s532f0345f/listen
[21] https://beyondphilosophy.com/blog/
[18] May
[17] https://www.pointillist.com/blog/report-customer-journey-management-cx-measurement-2020/?utm_source=twitter&utm_medium=social&utm_campaign=cjxm20-report&utm_content=post
[15] https://cx-journey.com/2020/05/is-it-time-to-audit-your-customer-experience-transformation.html
[12] https://www.mitel.com/blog/uc-c-the-secret-behind-every-great-customer-experience
[11] the
[11] https://www.bitpipe.com/detail/RES/1590014762_540.html

Top URLs in Tweet in G1:
[10] https://www.mitel.com/blog/uc-c-the-secret-behind-every-great-customer-experience
[10] https://info.m-ize.com/idc-peerscape-report-on-servitization-practices?utm_campaign=IDC
[10] PeerScape
[4] https://www.business.att.com/learn/tech-advice/press-1-for-contact-center-transformation.html
[4] https://socialsurvey.com/collateral/
[3] https://www.business.att.com/learn/tech-advice/omni-vs-multichannel-contact-center.html
[3] https://www.cpcchangeagent.com/
[3] the
[3] https://www.webhelp.com/en-gb/news-insights/blog/customer-engagement-insight-for-2020-and-beyond/
[3] https://www.webhelp.com/en-gb/news-insights/blog/sectors-impacted-by-the-covid-19-lockdown/

Top URLs in Tweet in G2:
[23] https://s2.radio.co/s532f0345f/listen
[21] https://beyondphilosophy.com/blog/
[17] https://www.pointillist.com/blog/report-customer-journey-management-cx-measurement-2020/?utm_source=twitter&utm_medium=social&utm_campaign=cjxm20-report&utm_content=post
[15] https://cx-journey.com/2020/05/is-it-time-to-audit-your-customer-experience-transformation.html
[7] https://us02web.zoom.us/webinar/register/WN_QOYOU28xRTmlrpn076jgxA
[7] https://digitalgovernment.com/events-4/930gov/conference-government-customer-experience-conference-930gov-june-2020/agenda-government-cx-conference-930gov-june-2020/
[7] https://www.icmi.com/resources/2020/hiring-your-workforce-remotely?_mc=sm_icmi_x_icmi_edt_x_x_x_icmichat20200526n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective
[6] http://dlvr.it/RXbVtL
[5] https://cx-journey.com/2020/05/unified-cx-bringing-the-camps-together.html
[5] https://www.cmswire.com/customer-experience/how-has-the-customer-journey-shifted/

Top URLs in Tweet in G3:
[10] https://floq.to/EjvhV#.XsK8YULooU4.twitter
[8] https://www.fireeye.com/blog/threat-research/2019/09/open-sourcing-stringsifter.html
[8] https://www.weforum.org/agenda/2019/06/ai-artificial-intelligence-superjobs-future
[7] https://www.forbes.com/sites/danielnewman/2020/04/19/3-key-considerations-for-managing-customer-experience-during-covid-19/
[5] https://www.forbes.com/sites/cognitiveworld/2020/05/07/how-are-companies-using-ai-to-enhance-the-customer-experience/
[4] https://twitter.com/Ronald_vanLoon
[4] https://brandfinance.com/images/upload/nation_brands_100_2019_free_1.pdf
[4] https://www.bitpipe.com/detail/RES/1590014762_540.html
[3] https://www.iotworldtoday.com/2020/03/19/ai-at-the-edge-still-mostly-consumer-not-enterprise-market/
[3] https://twitter.com/enricomolinari

Top URLs in Tweet in G4:
[1] https://www.event.consultingmag.com/women-leaders-tech/honorees?utm_source=twitter&utm_medium=social&utm_campaign=Awards
[1] https://www.growth-hackers.net/steps-start-successful-e-commerce-business-definitive-guide/
[1] https://www.growth-hackers.net/path-improved-performance-and-increased-business-growth/
[1] https://www.linkedin.com/slink?code=gD9dTuB
[1] https://paper.li/rwang0/1328151146?edition_id=f5e14e90-a021-11ea-97da-002590a5ba2d
[1] https://www.mckinsey.com/business-functions/operations/our-insights/elevating-customer-experience-excellence-in-the-next-normal?cid=other-eml-alt-mip-mck&hlkid=64b140bd49114f65a08f966c636bf43b&hctky=2996940&hdpid=fc0c8d04-0366-4a5f-9e78-e3a1bd6d056d
[1] https://twitter.com/frronconi/status/1265309631171231744
[1] https://www.linkedin.com/pulse/road-successful-digital-transformation-5-steps-do-right-vollmer/

Top URLs in Tweet in G5:
[6] https://www.forbes.com/sites/forbestechcouncil/2020/05/20/accelerating-the-digital-transformation-of-your-customer-experience-now-and-in-the-future/?utm_content=130410131&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#503bbdd49c9a
[6] https://www.capacitymedia.com/articles/3825581/standing-out-through-customer-experience?utm_content=130402289&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[5] https://fortune.com/2020/05/26/post-pandemic-customer-experience-cashless/?utm_content=130275699&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://www.computerweekly.com/opinion/Its-good-to-chat-but-who-to-The-role-of-chatbots-in-digital-transformation?utm_content=130075056&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[3] https://www.cio.com/article/3245793/leveraging-machine-learning-to-get-more-out-of-crms.html?utm_content=130075096&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[3] https://hbr.org/2019/06/why-every-company-needs-a-chief-experience-officer?utm_sq=gc7bsf6zle&utm_source=twitter&utm_medium=social&utm_campaign=secureship&utm_content=ss-customerexperience
[3] https://www.cio.com/article/3545247/the-two-tools-you-must-harness-right-now-to-rise-to-today-s-challenges.html?utm_content=content&utm_campaign=organic&utm_source=twitter&utm_medium=social
[2] https://www.retailcustomerexperience.com/blogs/why-personalizing-customer-experience-is-essential-to-brand-building/?utm_content=130409400&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://www.cmswire.com/customer-experience/7-ways-to-use-chatbots-effectively-in-your-customer-experience/?utm_content=128934915&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://www.forbes.com/sites/forbestechcouncil/2020/05/26/improving-customer-experience-by-creating-an-omnichannel-experience/?utm_content=130205703&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#72d4c04ff247

Top URLs in Tweet in G6:
[40] -
[18] May
[10] blog
[10] Virtual
[10] 2020
[10] external
[8] Verint
[8] Be
[8] Over%E2%80%94But
[8] the

Top URLs in Tweet in G7:
[8] https://siecledigital.fr/2020/05/29/enquete-le-service-client-a-lere-de-lia-et-de-la-digitalisation/
[8] https://storage.pardot.com/682673/59493/LIVREBLANC_IA_06_04.pdf
[5] https://comarketing-news.fr/les-4-personae-du-post-confinement/
[4] http://www.pipelinepub.com/info/subscribe.php
[4] https://comarketing-news.fr/ia-et-experience-client-quand-linvestissement-seul-ne-suffit-pas/
[3] https://www.zdnet.fr/actualites/google-l-experience-influera-sur-le-classement-des-resultats-de-recherche-39904397.htm
[2] https://itsocial.fr/innovation/intelligence-artificielle/service-client-lia-vue-assistante-efficace/
[2] https://comarketing-news.fr/experience-client-les-digital-natives-veulent-de-linstantane/
[2] https://builtformars.co.uk/banks/opening/
[2] https://www.cbinsights.com/research/fintech-unicorns-q1-20/

Top URLs in Tweet in G8:
[8] https://www.7wdata.be/big-data/the-impact-of-artificial-intelligence-in-retail/
[7] https://www.bitpipe.com/detail/RES/1590014762_540.html
[5] https://engage.bah.com/Article/Redirect/d324b7bf-d71b-411a-b2ef-7e8b6141ba26?uc=30185&g=44577b82-47da-4514-8824-5723c0f59710&f=147001
[5] https://engage.bah.com/Article/Redirect/1b227315-4278-4b3b-80dd-66de689d0498?uc=30185&g=3577ddc0-4f32-4999-89fd-16e4c6f1e6e3&f=147318
[4] https://www.sas.com/en_us/whitepapers/hbr-next-analytics-age-machine-learning-108855.html?utm_source=sasir&utm_medium=referral&utm_campaign=datascience
[4] https://www.digitaldoughnut.com/articles/2020/may-2020/how-ai-and-big-data-are-transforming-the-customer
[4] https://www.iotworldtoday.com/2020/03/19/ai-at-the-edge-still-mostly-consumer-not-enterprise-market/
[4] https://www.datasciencecentral.com/profiles/blogs/top-ways-in-which-big-data-has-fortified-geolocation-apps
[4] https://engage.bah.com/Article/Redirect/2d033625-0719-405b-bc3f-45d3f6ae8407?uc=30185&g=af63c029-52f4-4782-866c-10f5b98a6fe7&f=147315
[3] https://www.forbes.com/sites/kateharrison/2019/01/20/5-ways-artificial-intelligence-can-improve-your-marketing-plus-10-provider-suggestions/

Top URLs in Tweet in G9:
[9] https://dmexco.com/podcast/oracle-rob-tarkoff/
[4] https://blogs.oracle.com/cx/3-ways-that-subscription-management-impacts-cfos
[2] https://dy.si/TCVF4
[2] https://twitter.com/dmexco/status/1265265999802228740
[2] https://go.oracle.com/CXServiceWebinarSeries?src1=:so:ch:or:dg::CHEMEA&SC=:so:ch:or:dg::CHEMEA&pcode=EMMK200406P00022&utm=champions&channel=Twitter#AUTH&token=ivt4wGzOGonLs__z1cQw5mne1IUf9UfEPWImbzlexoZ_ZzQhlCgJV1JKxt172-Wpnbqcm-pGS9UDBCLWb6BgMBU8uOZO_3ixZ3Ynpg4iyju5Q10_jHzkO9-LK5S7UYERlFiGRNM1of88UVea6pIR7ESSwixX8cCXxtEd-U3im3uGW9BVM1Zkli4HzG_IZR9TP-xeY6ww9ztLDT5y_gcUPgMK_wukpFhRLlOV_vi5l3g&expiration=2020-05-29T06:41:01.9210656-07:00
[2] https://blogs.oracle.com/marketingcloud/3-leadership-takeaways-from-my-first-30-days-at-oracle-during-the-covid-19-crisis/?source=:so:tw:or:awr:ocorp:&SC=:so:tw:or:awr:ocorp:&pcode=
[2] https://dy.si/RoCAm
[1] https://blog.treasuredata.com/blog/2020/05/27/how-customer-data-helps-reinvent-retail-for-social-distancing/?utm_source=twitter&utm_medium=social&utm_campaign=2020.05-blog&utm_content=&utm_term=
[1] http://r.socialstudio.radian6.com/13aa5fec-7a81-4cf3-b6e9-e70b88933c94
[1] http://r.socialstudio.radian6.com/8d4515b1-aa0e-4a3d-94f4-d54216ac9d17

Top URLs in Tweet in G10:
[5] https://www.govevents.com/Download-CX-Resources-SM
[4] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=141037#.Xs_stxyEjEw.twitter
[4] https://www.destinationcrm.com/Webevents/roundtable/03jun2020/soc
[3] https://www.destinationcrm.com/Webevents/LogMeIn/27may2020/soc
[3] https://www.sitel.com/news/sitel-and-uniphore-partner-to-transform-the-cx-industry/
[3] https://customerthink.com/adjustment-of-cx-program-during-a-pandemic/
[2] https://www.firstsource.com/wp-content/uploads/2020/05/FSL-Press-Release_Q4andFY2020.pdf
[2] https://blog.bold360.com/ai-insights/future-proofing-customer-experience-cx-for-a-digital-first-new-normal/
[1] https://fortune.com/2020/05/26/post-pandemic-customer-experience-cashless/?utm_content=130275699&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] http://dlvr.it/RXbVtL

Top Domains
Top Domains in Tweet in Entire Graph:
[203] linkedin.com
[164] twitter.com
[100] forbes.com
[96] okt.to
[88] dy.si
[62] beyondphilosophy.com
[45] mycustomer.com
[43] customerthink.com
[42] cx-journey.com
[42] youtube.com

Top Domains in Tweet in G1:
[107] linkedin.com
[38] twitter.com
[24] okt.to
[17] cmswire.com
[16] ziftsolutions.com
[13] youtube.com
[12] dy.si
[10] forbes.com
[10] mitel.com
[10] m-ize.com

Top Domains in Tweet in G2:
[62] beyondphilosophy.com
[53] twitter.com
[42] cx-journey.com
[38] dlvr.it
[28] mycustomer.com
[26] customerthink.com
[23] radio.co
[19] pointillist.com
[18] business2community.com
[17] icmi.com

Top Domains in Tweet in G3:
[29] forbes.com
[17] twitter.com
[10] floq.to
[8] fireeye.com
[8] weforum.org
[5] bah.com
[4] dy.si
[4] datasciencecentral.com
[4] brandfinance.com
[4] bitpipe.com

Top Domains in Tweet in G4:
[2] growth-hackers.net
[2] linkedin.com
[1] consultingmag.com
[1] paper.li
[1] mckinsey.com
[1] twitter.com

Top Domains in Tweet in G5:
[10] forbes.com
[7] fortune.com
[7] capacitymedia.com
[6] cio.com
[4] customerthink.com
[3] retailcustomerexperience.com
[3] cmswire.com
[3] computerweekly.com
[3] hbr.org
[2] diginomica.com

Top Domains in Tweet in G6:
[15] verint.com
[10] genesys.com
[6] uctoday.com
[4] opusresearch.net
[3] convergeone.com
[3] unymira.com
[3] radian6.com
[2] infl.tv
[2] zoom.us
[2] nemertes.com

Top Domains in Tweet in G7:
[12] comarketing-news.fr
[9] linkedin.com
[8] siecledigital.fr
[8] pardot.com
[5] valantic.com
[4] pipelinepub.com
[3] zdnet.fr
[3] twitter.com
[2] itsocial.fr
[2] co.uk

Top Domains in Tweet in G8:
[19] bah.com
[10] 7wdata.be
[9] sas.com
[8] linkedin.com
[7] bitpipe.com
[7] dy.si
[7] datasciencecentral.com
[4] digitaldoughnut.com
[4] iotworldtoday.com
[3] forbes.com

Top Domains in Tweet in G9:
[12] oracle.com
[9] dmexco.com
[9] dy.si
[2] radian6.com
[2] twitter.com
[2] smartercx.com
[2] okt.to
[2] com.au
[2] linkedin.com
[1] treasuredata.com

Top Domains in Tweet in G10:
[12] destinationcrm.com
[7] govevents.com
[5] sitel.com
[4] bold360.com
[3] customerthink.com
[2] dlvr.it
[2] smartcustomerservice.com
[2] firstsource.com
[2] linkedin.com
[2] callminer.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3801] cx
[788] customerexperience
[673] ai
[333] ux
[332] fintech
[307] iot
[281] data
[219] bigdata
[217] marketing
[201] digitaltransformation



Top Hashtags in Tweet in G1:
[803] cx
[175] customerexperience
[57] ux
[49] ai
[41] covid19
[41] contactcenter
[37] customerservice
[33] marketing
[29] analytics
[23] automation

Top Hashtags in Tweet in G2:
[742] cx
[211] customerexperience
[102] custexp
[64] custserv
[41] customerdrivengrowth
[41] beyondphilosophy
[40] marketing
[35] customerservice
[35] businessgrowth
[34] contactcenter

Top Hashtags in Tweet in G3:
[268] cx
[159] ai
[153] fintech
[116] bigdata
[98] iot
[67] ux
[55] smartcities
[54] digitaltransformation
[43] emergingmarkets
[42] brand

Top Hashtags in Tweet in G4:
[108] ai
[97] iot
[84] cx
[82] fintech
[80] ehealth
[73] vr
[63] ar
[62] retailtech
[54] holograms
[54] smartcities

Top Hashtags in Tweet in G5:
[78] cx
[41] customerexperience
[33] technology
[24] digitaltransformation
[7] covid19
[7] postcovid19
[6] customerloyalty
[5] holograms
[5] vr
[5] ar

Top Hashtags in Tweet in G6:
[73] cx
[26] ai
[19] verintvirtual
[15] contactcenter
[13] cloud
[12] cctr
[12] km
[12] productivity
[11] wfh
[11] covid

Top Hashtags in Tweet in G7:
[63] cx
[17] startup
[16] payments
[13] fintech
[13] financialnewtech
[13] fintechvisor
[11] effectivecollaboration
[8] customerexperience
[8] ai
[8] ia

Top Hashtags in Tweet in G8:
[65] cx
[58] ai
[52] bigdata
[35] datascience
[22] machinelearning
[22] martech
[20] retail
[16] iot
[15] digitaltransformation
[14] analytics

Top Hashtags in Tweet in G9:
[77] cx
[12] ar
[11] vfx
[11] augmentedreality
[11] motiongraphics
[10] ai
[8] trust
[6] chatbots
[6] marketing
[6] iot

Top Hashtags in Tweet in G10:
[69] cx
[15] custserv
[10] cctr
[10] customerexperience
[9] contactcenter
[9] ai
[8] crm
[7] customerservice
[5] salesforce
[4] e

Top Words
Top Words in Tweet in Entire Graph:
[] Top Word Pairs in Tweet in Entire Graph
[] Entire Graph Count
[] Top Word Pairs in Tweet in G1

Top Words in Tweet in G1:
[802] #cx
[266] customer
[175] #customerexperience
[135] experience
[132] more
[99] customers
[71] business
[63] service
[61] find
[57] learn

Top Words in Tweet in G2:
[742] #cx
[308] customer
[211] #customerexperience
[154] experience
[150] cx
[108] customers
[102] #custexp
[91] more
[88] gt
[83] join

Top Words in Tweet in G3:
[596] gt
[268] #cx
[217] mikequindazzi
[159] #ai
[153] #fintech
[134] enricomolinari
[116] #bigdata
[98] #iot
[85] fisher85m
[71] antgrasso

Top Words in Tweet in G4:
[411] enricomolinari
[206] ty
[108] #ai
[97] #iot
[84] #cx
[82] #fintech
[80] #ehealth
[73] #vr
[63] #ar
[62] #retailtech

Top Words in Tweet in G5:
[78] #cx
[41] #customerexperience
[33] #technology
[27] experience
[24] #digitaltransformation
[19] customer
[17] softclouds
[14] enricomolinari
[14] digital
[13] more

Top Words in Tweet in G6:
[73] #cx
[30] learn
[26] #ai
[20] genesys
[20] customer
[19] #verintvirtual
[19] over
[18] verint
[17] session
[16] year

Top Words in Tweet in G7:
[63] #cx
[25] client
[20] ia
[20] co
[19] service
[19] swaroopfrancis
[17] digitalisation
[17] #startup
[16] ère
[16] #payments

Top Words in Tweet in G8:
[65] #cx
[58] #ai
[52] #bigdata
[49] kirkdborne
[35] #datascience
[30] gt
[22] #machinelearning
[22] #martech
[22] hubspot
[20] #retail

Top Words in Tweet in G9:
[77] #cx
[24] location
[22] customer
[21] jeanyvesgonin
[17] team
[17] oracle
[15] next
[15] time
[13] experience
[13] gt

Top Words in Tweet in G10:
[69] #cx
[15] #custserv
[15] help
[15] learn
[15] more
[14] join
[14] customer
[13] webinar
[13] improve
[12] free

Top Word Pairs
Top Word Pairs in Tweet in G2:
[90] customer,experience
[59] #cx,#customerexperience
[55] #custexp,#cx
[23] gt,gt
[22] #cx,#customerdrivengrowth
[20] cx,journey
[20] #customerdrivengrowth,#businessgrowth
[20] #customerexperience,#cx
[18] covid,19
[16] customer,service

Top Word Pairs in Tweet in G3:
[106] gt,gt
[81] mikequindazzi,gt
[61] mikequindazzi,antgrasso
[45] customer,experience
[41] #ux,#cx
[39] gt,visualcap
[35] visualcap,mikequindazzi
[29] stack,rank
[28] rank,nations
[26] nations,#brand

Top Word Pairs in Tweet in G4:
[396] #ai,#iot
[76] #vr,#ar
[54] enricomolinari,#vr
[49] #fintech,#ai
[45] really,know
[43] know,jobs
[43] jobs,already
[41] already,using
[41] using,#holograms
[41] #holograms,everyday

Top Word Pairs in Tweet in G5:
[82] #cx,#technology
[61] #customerexperience,#cx
[58] customer,experience
[56] archonsec,jgrobicki
[54] #digitaltransformation,#customerexperience
[54] coronavirus,pandemic
[54] pandemic,#customerexperience
[54] #customerexperience,cashless
[54] cashless,#cx
[54] #technology,#postcovid19

Top Word Pairs in Tweet in G6:
[27] #verintvirtual,over
[16] over,session
[8] session,content
[8] content,available
[7] available,year
[7] year,start
[7] start,exploring
[7] much,learn
[7] learn,#verintvirtual
[7] exploring,#covid

Top Word Pairs in Tweet in G7:
[15] service,client
[15] client,ère
[15] ère,ia
[15] ia,digitalisation
[15] #financialnewtech,#fintechvisor
[15] winning,best
[15] enquête,service
[14] livre,blanc
[14] blanc,service
[11] digitalisation,axysconsultants

Top Word Pairs in Tweet in G8:
[19] #datascience,#ai
[16] #bigdata,#datascience
[16] gt,gt
[16] artificial,intelligence
[13] #ai,#machinelearning
[10] 7wdata,#bigdata
[9] #iiot,#iotpl
[8] hubspot,#martech
[8] #ai,#nlp
[8] #nlp,#analytics

Top Word Pairs in Tweet in G9:
[31] physical,location
[30] location,determining
[20] determining,factor
[18] factor,team
[18] team,time
[10] time,put
[9] put,idea
[9] idea,bed
[9] bed,location
[9] customer,experience

Top Word Pairs in Tweet in G10:
[12] #cx,#customerexperience
[12] join,pros
[12] pros,glancenetworks
[12] glancenetworks,kitewheel
[12] kitewheel,confirmit
[12] confirmit,calabrio
[12] calabrio,illuminating
[12] illuminating,webinar
[12] webinar,learn
[11] learn,#cx

Top Replied-To
Top Replied-To in Entire Graph:
@jtwatkin
@ejengwall
@gregortbach
@taylorm
@hyken
@carymmunk
@stevedigioia
@gladly
@15minutefa
@danielle_fava

Top Replied-To in G2:
@jtwatkin
@ejengwall
@hyken
@gregortbach
@carymmunk
@ndytg
@stevedigioia
@nicholaszeisler
@aandescondor
@clearaction

Top Replied-To in G3:
@enricomolinari

Top Replied-To in G4:
@shashikanaidoo

Top Replied-To in G7:
@capgemini_bnkg
@google
@xaalys

Top Replied-To in G8:
@eltucosito

Top Replied-To in G10:
@gladly
@sitel_worldwide
@ujetco
@micahsolomon

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@ume_kyd
@mikequindazzi
@kirkdborne
@fisher85m
@antgrasso
@forbes
@scmp
@ibm
@annettefranz

Top Mentioned in G1:
@fayaz_shadman
@blocksurvey
@genesysfrance
@cpcchangeagent
@amardeeppanesa1
@tiffmiller8
@ecoengineerinc
@onpointwarranty
@arnaudz1
@systemware

Top Mentioned in G2:
@annettefranz
@hyken
@stephaniethum
@dgingiss
@8x8
@customerisfirst
@jtwatkin
@drumondmary
@billquiseng
@jeanniecw

Top Mentioned in G3:
@mikequindazzi
@fisher85m
@antgrasso
@enricomolinari
@andi_staub
@visualcap
@forbes
@spirosmargaris
@danielnewmanuv
@kirkdborne

Top Mentioned in G4:
@enricomolinari
@scmp
@cheddar
@startgrowthhack
@digitaltrends
@wef
@chidambara09
@oxana_zeitler
@zirkuselune
@shivon

Top Mentioned in G5:
@softclouds
@archonsec
@enricomolinari
@jgrobicki
@wswmuc
@forbes
@fogle_shane
@nevillegaunt
@diginomica
@aperto

Top Mentioned in G6:
@genesys
@verint
@uctodaynews
@converge_one
@opusresearch
@niceltd
@zoom_us
@dnm54
@derektop
@rgareiss

Top Mentioned in G7:
@swaroopfrancis
@arnaultchatel
@ghanem_elias
@vikash_ins
@efma_news
@capgemini_bnkg
@chiragthakral
@siecledigital
@comarketingnews
@hubticfr

Top Mentioned in G8:
@kirkdborne
@hubspot
@7wdata
@sassoftware
@harvardbiz
@pamelabump
@mikequindazzi
@digitaldoughnut
@searchbrat
@t_j_carpenter

Top Mentioned in G9:
@oracle
@oraclecx
@rtarkoff
@jeanyvesgonin
@dmexco
@salesforce
@movableink
@renniksn
@enricomolinari
@awscloud

Top Mentioned in G10:
@confirmit
@calabrio
@glancenetworks
@kitewheel
@callminer
@uniphore
@greenrope
@sitel_worldwide
@crm
@logmein

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@sectest9
@alhanda
@edinburghwatch
@quibellpaul
@ejlazar
@annemariayritys
@chidambara09
@evankirstel
@saki_tokyojapan

Top Tweeters in G1:
@cas_2050001283
@phillipthailand
@logz05
@lucyinthetop
@rautsan
@justyvette
@creativedynamix
@rgrissom
@torresburriel
@petergorla

Top Tweeters in G2:
@rockchristopher
@lelkan
@myloc_tracker
@marshacollier
@morrisons
@twilli2861
@growthhackers
@designthinkbot
@b2community
@im_cheaper_

Top Tweeters in G3:
@sectest9
@chidambara09
@gambiste1
@iam__network
@billnigh
@rvp
@fintechna
@bot_innovation
@nicochan33
@trippbraden

Top Tweeters in G4:
@annemariayritys
@evankirstel
@aldoceccarelli
@andyvermaut
@business
@femtech_
@tess_blue815
@xaelbot
@codedailybot
@vivmilano

Top Tweeters in G5:
@lorimoreno
@ronthornton
@walmart
@akwyz
@gvalan
@kuriharan
@fortunemagazine
@drferdowsi
@chelseakrost
@michelledh

Top Tweeters in G6:
@gadiooumoul
@googleulv
@venturebeat
@proyectosnolen1
@datafloq
@bulldogreporter
@uhaul
@km_delivery
@martechseries
@kevinttully

Top Tweeters in G7:
@thomasclone
@ottlegalrebels
@cathcervoni
@google
@therealfs0c1ety
@capgemini
@ibarraangelicam
@siecledigital
@zdnetfr
@arnaultchatel

Top Tweeters in G8:
@andrewmorrisuk
@7wdata
@wordfinga
@thecuriousluke
@hubofml
@kirkdborne
@nvsdata
@prosper_kenn
@hsbc_uk
@gdprai

Top Tweeters in G9:
@analyticaglobal
@valaafshar
@mrtallerjerry
@drrueckauf
@salesforce
@shyamvaran
@mebiusbox2
@quasagroup
@annasabryan
@joseper02102059

Top Tweeters in G10:
@solidrecs
@yfsmagazine
@tweetqureet
@goveventsgroup
@appitekbot
@vshankar05
@nhinsight
@carahsoft
@nice_cx
@aletiam


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